UST Air Conditioning is the AC not cooling repair company Captain Cook residents call first. Our technicians arrive the same day in most cases, diagnose the real problem and complete most AC not cooling repair jobs on the first visit.
We schedule AC not cooling repair in Captain Cook around your life, with morning, afternoon and evening windows, text updates when the technician is on the way and 24/7 emergency dispatch for the calls that cannot wait.
Whether you are in a single-family home, a condo with strict HOA access rules or a vacation rental with guests arriving, UST Air Conditioning coordinates the AC not cooling repair appointment with whoever needs to be involved and leaves the space clean.
The Big Island asks more of a heating and cooling system than any other island. Captain Cook homes deal with humidity and salt near the coast, vog drifting from Kilauea, and cool nights at elevation where a heat pump earns its keep. We size and service equipment for that range.
The compressor was covered under warranty and UST handled the paperwork with the manufacturer. We only paid for labor and refrigerant. Would not have known to ask.
Ryan I., Captain CookDuct cleaning and sealing after our renovation. The dust problem is gone and the system is quieter. Crew was careful with the floors and furniture.
James H., Captain CookResponsive and polite from the first call to the final handshake. The AC not cooling problem was a frozen coil from a dirty filter and airflow issue, all sorted the same day.
Kalena W., Captain CookNine times out of ten it is low refrigerant from a leak, a failed capacitor keeping the compressor from starting, or airflow so restricted the coil freezes. All three are diagnosed on the first visit.
Refrigerant does not get used up; if it is low there is a leak. Topping off without a repair means paying again next month and risking the compressor.
Turn the system to off (not cool) so a frozen coil can thaw, close blinds on the sunny side and run ceiling fans.
Absolutely. We work with owners and property managers across the Big Island, coordinate with guests and cleaners, and send invoices and reports directly to you.
All of them: Carrier, Trane, Lennox, Rheem, Goodman, Daikin, Mitsubishi, Fujitsu, LG, Gree, Panasonic, York, Bryant and more. Our trucks carry universal and brand-specific parts.
Live dispatchers 24/7. Same-day service in most areas. Flat-rate pricing before work begins.